Fans who purchased tickets for Lionel Messi's chaotic event at Salt Lake Stadium on December 13, 2025, are likely to receive refunds, according to statements from senior police officials. Additional Director General (Law and Order) Jawed Shamim confirmed that the organizers have committed to reimbursing ticket fees, stating, "They are promising that they will return (ticket fee to fans). We will see how it can be done."

West Bengal Director General of Police Rajeev Kumar reinforced this, noting that the organizer has provided a written assurance to refund all sold tickets. Kumar added that the situation at the stadium was brought under control after initial unrest, with a government committee formed to investigate mismanagement.

The event, part of Messi's GOAT India Tour 2025, turned disorderly when the football star appeared for only about 20 minutes, largely obscured by VIPs, politicians, and security. Ticket prices ranged from ₹4,000 to ₹25,000, leaving many attendees frustrated and leading to vandalism, including thrown bottles and chairs.

Organizer Satadru Dutta was arrested, with an FIR registered for cheating and related charges. Chief Minister Mamata Banerjee ordered a high-level inquiry chaired by retired Justice Ashim Kumar Ray, including the Chief Secretary and Additional Chief Secretary (Home), to determine responsibility and suggest preventive measures.

Banerjee publicly apologized to Messi and fans on X, expressing disturbance over the incident and committing to accountability. Officials are overseeing the refund process, though exact mechanisms—such as through booking platforms or direct claims—remain to be detailed.

This assurance aims to address public anger following the disrupted Kolkata leg, allowing Messi to continue his tour without further immediate fallout in the city.