In an extraordinary disruption on one of India's busiest highways, over 5,000 vehicles traversed the Agra-Lucknow Motorway toll-free on October 21, 2025, as toll employees staged a 12-hour boycott at the Fatha toll plaza. The protest, organised by the All India Trade Union Congress (AITUC), halted collections from 6 a.m. to 6 p.m., allowing motorists a rare windfall amid rising fuel costs and traffic congestion. This action, part of a nationwide push against privatisation and for better wages, exposed vulnerabilities in the country's toll infrastructure, where labour unrest can cascade into widespread economic ripples. The 302 km motorway, inaugurated in 2016, handles over 30,000 vehicles daily, making the boycott's impact immediate and far-reaching for commuters between Uttar Pradesh's key economic hubs.
The standoff originated from escalating grievances among the 50-odd toll workers at Fatha, who earn modest salaries while operating under a concessionaire model prone to delays in payments. Union leader Rajesh Kumar cited unpaid dues, stagnant wages since 2020, and fears of job losses from automation as flashpoints, demanding immediate intervention from the National Highways Authority of India (NHAI). "We are not against the system but for our rights; this is a cry for dignity," Kumar told reporters at the site, where placards reading "No Pay, No Work" dotted the barricades.
Despite police presence to maintain order, no arrests occurred, and vehicles zipped through unchecked, saving an estimated Rs 1.5 crore in toll revenue—Rs 300 per car on average. Similar boycotts rippled to nearby plazas like Unnao, amplifying the chaos during peak Diwali travel, when highways see a 20% surge in volume.
The Agra-Lucknow Motorway, a flagship project connecting the Taj Mahal city to the state capital, symbolises Uttar Pradesh's infrastructure leap, slashing travel time from eight to three hours and boosting freight logistics worth billions annually. However, recurring toll disputes underscore deeper systemic issues: NHAI data reveals over 15 such protests in 2025 alone, often tied to concession agreements favouring private operators like Cube Highways, which manages Fatha. Commuters, caught between relief and frustration, shared mixed reactions—truckers hailed the "free pass" for cost savings, while long-haul drivers decried delays from redirected traffic. The incident echoes a 2023 nationwide strike that paralysed 200 plazas, prompting government vows for reforms, yet little has changed, fuelling union militancy.
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As evening approached, NHAI officials negotiated a temporary truce, resuming collections post-6 p.m. with promises of a grievance committee by week's end. The boycott, while brief, highlights labour's leverage in India's Rs 2 lakh crore toll ecosystem and raises questions on balancing efficiency with equity. With Diwali underway, authorities urge alternate routes like NH-19 to avoid bottlenecks, while unions warn of escalation if demands go unmet. This episode not only gifted drivers an unexpected boon but also spotlights the human element in the nation's high-speed corridors, where progress hinges on resolved tensions between workers and wheels.
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