The United States Embassy in New Delhi has issued a rare public commendation to India’s Central Bureau of Investigation (CBI), praising its relentless pursuit and eventual dismantling of a highly organised transnational cybercrime syndicate that had been systematically targeting and defrauding thousands of American citizens, particularly vulnerable elderly individuals, through sophisticated tech-support and impersonation scams.

In a strongly worded post on X, the Embassy declared that “India’s Central Bureau of Investigation has dismantled an illegal call centre targeting U.S. nationals and arrested a key operative in the transnational cybercrime network,” emphasising that “through coordinated intelligence and decisive action, our agencies are working together to dismantle international networks to prevent future scams and keep our citizens safe.” The message concluded with direct appreciation: “Thank you for your continued support, @CBIHeadquarters.”

The breakthrough came last week when CBI special units, acting on precise human and technical intelligence, raided a residential premises in Lucknow and apprehended Vikas Kumar Nimar, the alleged kingpin who had evaded arrest for over 14 months despite being named in multiple FIRs linked to VC Infrometrix Pvt Ltd, a Lucknow-registered company that investigators describe as a front for large-scale fraudulent operations.

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Upon entering the premises, officers discovered Nimar actively supervising a fully functional second illegal call centre, complete with trained agents using American-accent scripts to convince victims that their computers were infected or their financial accounts compromised, thereby extracting payments through gift cards, wire transfers, and cryptocurrency. The raid effectively shut down an operation that had continued unabated even while Nimar was officially a fugitive.

The search yielded 52 high-end laptops loaded with incriminating digital evidence, including detailed victim lists predominantly comprising senior citizens across the United States, pre-written deception scripts, recorded fraudulent calls, banking credentials used for money mules, and cryptocurrency wallets that trace millions of dollars in illicit proceeds. The scale and professionalism of the seized material has reinforced the assessment that this was one of the more persistent and damaging India-based networks targeting the American public.

This high-profile arrest underscores the deepening operational partnership between Indian and U.S. law enforcement agencies in combating cross-border cyber-enabled financial fraud. With bilateral mechanisms now producing regular joint operations and real-time intelligence sharing, the CBI’s success sends a clear message that individuals orchestrating scams against foreign nationals from Indian soil will face coordinated international consequences.

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