An IndiGo aircraft en route from Madurai to Chennai experienced a sudden crack in its windshield just before landing, prompting a swift response from the pilot and air traffic control to ensure a safe touchdown. The incident, involving flight 6E 7253 with 76 passengers on board, unfolded on Saturday afternoon, highlighting the airline's adherence to safety protocols amid an otherwise routine domestic hop.
The pilot detected the anomaly during descent and promptly alerted the Chennai Air Traffic Controller, who coordinated a priority landing at the international airport. Despite the structural concern, the aircraft touched down without further complications around 4:30 PM IST. Ground staff then guided the plane to an isolated Bay No. 95 for secure parking, minimizing any potential risks. Passengers, unaware of the full extent of the issue until after disembarkation, were safely deplaned and provided with ground assistance, including refreshments and alternative travel options where necessary. No injuries were reported, and the airport resumed normal operations shortly thereafter.
IndiGo, India's largest domestic carrier operating over 2,000 daily flights, issued a statement confirming the event as a precautionary "maintenance requirement" observed prior to landing. "The aircraft landed safely as per the standard operating procedures and is currently undergoing maintenance checks," the airline noted, adding that it would not resume service until cleared by engineers. The return leg to Madurai was promptly cancelled to facilitate windshield replacement, with affected passengers rebooked on subsequent flights. Aviation experts attribute such cracks to factors like thermal stress, bird strikes, or manufacturing defects, though the exact cause here remains under investigation by the Directorate General of Civil Aviation (DGCA).
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This episode underscores the robustness of India's aviation safety framework, where pilots are trained for such non-critical failures that do not compromise flight integrity. Similar windshield incidents, though rare, have occurred globally—such as a 2018 Southwest Airlines event leading to emergency protocols—without escalating to emergencies. The DGCA has initiated a routine audit, and IndiGo's maintenance teams are working overnight to rectify the issue. As air travel surges post-pandemic, with Chennai handling over 500 daily movements, such proactive measures reinforce passenger confidence in the sector's resilience.
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