The Durg Police in West Bengal has embraced advanced technology and community participation to strengthen public safety, rolling out multiple innovative initiatives that combine digital solutions with active citizen involvement.

Central to this approach is the “Trinayan” project, which integrates private and public CCTV cameras into a single unified database. By motivating residents to orient their cameras toward public areas, the police have created a robust “Third Eye” surveillance network that monitors the district 24/7. This system is supported by an Intelligent Traffic Management System (ITMS) that detects suspicious vehicles and generates automated e-challans, enhancing both security and traffic regulation.

In response to evolving digital threats such as “Digital Arrest” scams and share trading frauds, the “Cyber Prahari” program under the broader “Janmitra” initiative educates citizens on preventive measures. Residents are advised to keep banking alerts active and avoid sharing OTPs or PINs. If a fraud occurs, the 1930 helpline provides swift intervention to freeze transactions and prevent losses. The “Sashakt” app further empowers the public by enabling real-time tracking of stolen vehicles through smartphones.

Beyond surveillance and cyber safety, Durg Police focuses on community welfare and vulnerable sections of society. The Family Counseling Centre, along with dedicated helplines—1091 for women and 1098 for children—offers direct support. The “Traffic Mitaan” initiative promotes road safety as a collective responsibility, while the 1933 anti-drug helpline backs efforts against substance abuse and street violence.

Senior officers, including the district police chief and local station house officers, have made themselves directly accessible via mobile, breaking traditional barriers and promoting transparency. Through the universal 112 emergency service and these interconnected programs, Durg Police aims to position itself as a reliable partner to citizens. Collectively, these measures reflect a modern policing philosophy where technology, public awareness, and community trust work together to create a safer environment in the face of both physical and digital challenges.