The Centre on Thursday acknowledged discrepancies that emerged during the Central Board of Secondary Education (CBSE) Class 12 results process and said corrective measures are underway, including a revaluation exercise and enhanced technological oversight of the board’s On-Screen Marking (OSM) system. Education Minister Dharmendra Pradhan said the government accepts responsibility for the issues reported and assured that no student grievances will be left unresolved. Speaking during a CBSE review meeting, he said the authorities are actively working to strengthen the evaluation framework and restore confidence in the examination process.

According to the minister, CBSE has engaged leading technical institutions, including IIT Kanpur and IIT Madras, to monitor and improve the digital evaluation system. He also said that four public sector banks—State Bank of India, Indian Bank, Bank of Baroda, and Canara Bank—have been integrated into the system to support secure and streamlined payment gateways for student services. Pradhan highlighted the scale of the examination process, noting that nearly 17 lakh students participated in the Class 12 exams, resulting in approximately 98 lakh answer copies and around 40 crore scanned pages. He said that for the first time, CBSE implemented a fully digital evaluation model aimed at improving transparency and reducing manual errors.

Under the new system, students are also being given access to scanned copies of their answer sheets, enabling them to verify their marks and raise queries if discrepancies are found. The minister said around four lakh students have already accessed nearly 11 lakh answer sheets as part of this review mechanism. The On-Screen Marking (OSM) system, which has been introduced for Class 12 board evaluations from 2026, has come under scrutiny following complaints from students about alleged mismatches in scanned answer sheets and concerns over technical glitches during the re-evaluation process. Critics have questioned whether errors in digitisation may have impacted the accuracy of assessments.

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CBSE, however, has defended the platform, stating that the OSM system is supported by a secure and robust IT infrastructure and has undergone multiple levels of quality and security checks. The board has also reiterated that answer scripts are processed through several verification mechanisms to ensure fairness and accuracy in marking. The controversy has prompted wider debate on the shift toward digital evaluation in India’s examination system, with education authorities now facing pressure to ensure both technological reliability and student confidence as reforms continue.

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