Spanish fashion giant Zara has shut its flagship store in Mumbai, bringing down the shutters at the iconic 110-year-old Ismail Building in South Mumbai’s bustling Fort area, close to Flora Fountain. Opened in May 2017, the sprawling 51,300 sq. ft. store was a landmark shopping destination for Mumbai’s fashion-forward crowd.
Zara, operated in India by Inditex Trent—a joint venture between Spain’s Inditex and Tata Group’s retail arm Trent Ltd—leased the heritage-listed property for a hefty Rs 30 crore per year. The lease was set for 15 years, with a five-year lock-in period. However, declining footfall and the shift to online shopping prompted the brand to rethink its retail strategy.
The store's closure caught many shoppers off guard, marking the end of an era for fashion enthusiasts in the area. A sign announcing the shutdown was put up only in the late afternoon, stating: “Please be informed that this Zara store will cease operations after the end of business on 23rd February.
Tata Trent officials remained tight-lipped about the move but acknowledged Zara’s global shift towards digital retail. The company is investing heavily in augmented reality (AR) fitting rooms and AI-powered recommendations to enhance customer engagement.
The Mumbai closure aligns with Zara’s broader restructuring plan, which includes shutting 1,200 stores worldwide to focus on e-commerce. Additionally, disruptions in Bangladesh’s garment manufacturing sector—a key supplier for Zara and other global brands—have further impacted the industry. With evolving consumer behaviour and post-pandemic retail challenges, Zara’s move signals the changing face of fashion retail in India and beyond.