Dubai Police Warns Residents: Do Not Share Banking Details With Unknown Callers

Dubai Police have issued a public warning about a SIM swap scam after fraudsters attempted to exploit heightened regional tensions by posing as so-called “crisis management” officials. Authorities urged residents not to share confidential information, verification codes or banking details with unknown callers claiming to represent emergency departments.

The advisory came after explosions were heard across Dubai on Saturday night, when Iran launched missiles across the Gulf in response to reported joint attacks by the United States and Israel on Tehran. Residents described loud blasts and bright streaks in the sky as air defence systems intercepted projectiles, leaving visible smoke trails over parts of the emirate.

In a statement posted on X, formerly known as Twitter, police said scammers were capitalising on public anxiety by impersonating officials from a fabricated “Dubai Crisis Management” department. The fraudsters falsely claim to be coordinating with law enforcement agencies and attempt to obtain sensitive personal information from residents.

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Authorities explained that sharing such details could enable criminals to carry out SIM swap fraud, a tactic in which a victim’s mobile number is transferred to a new SIM card controlled by the scammer. Once access to the number is secured, fraudsters can intercept one-time passwords and banking authentication codes, potentially gaining access to financial accounts and digital services.

Police stressed that no legitimate government agency would request passwords, banking credentials or verification codes over the phone. Residents were advised to immediately hang up on suspicious calls and report them through official channels rather than engaging with callers claiming urgency due to the regional situation.

The warning forms part of broader efforts to prevent cybercrime during periods of heightened tension, when misinformation and fear can make individuals more vulnerable to scams. Officials reiterated that public cooperation and vigilance remain key to preventing financial fraud and protecting personal data.

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