BLINKIT SAVES A LIFE!! Blinkit’s 10-Minute Ambulance: A New Frontier

Yesterday, a Gurugram woman took to X to share a remarkable story: Blinkit’s 10-Minute Ambulance service saved her grandfather’s life. On March 3, 2025, when he suffered a sudden cardiac emergency, she booked an ambulance via the Blinkit app. Within 10 minutes, a fully equipped vehicle arrived, staffed with a paramedic who stabilized him en route to the hospital. “I can’t believe how fast they were,” she posted, sparking widespread praise online, including from Zomato CEO Deepinder Goyal. This real-world impact underscores the potential of Blinkit’s latest venture.

Launched on January 2, 2025, in Gurugram, Blinkit’s 10-Minute Ambulance service is a bold expansion for the Zomato-owned quick-commerce giant, known for delivering groceries in minutes. The initiative promises a Basic Life Support (BLS) ambulance—equipped with oxygen, an AED, a stretcher, and emergency drugs—within 10 minutes of booking. Priced at ₹2,000, it’s staffed by a paramedic, an assistant, and a driver, offering rapid response in a country where traditional ambulance services often lag at 25-30 minutes. CEO Albinder Dhindsa has emphasized that this isn’t about profit but addressing a critical healthcare gap.

Blinkit began with five ambulances in Gurugram, testing the waters before a planned rollout to major Indian cities within two years. The idea leverages Blinkit’s logistics expertise, honed through years of ultra-fast deliveries, to tackle unreliable emergency transport. On social media, reactions range from awe—“Blinkit’s rewriting the game”—to debates about private firms filling public service roles.

Still in its pilot phase, the service faces challenges like regulatory compliance and scaling without compromising speed. Yet, with one life already saved, it’s clear Blinkit’s innovation could redefine emergency care in urban India, blending technology with humanity in a way few saw coming.