Sundar Pichai Warns Users Not To Blindly Trust AI, Says Technology Still ‘Prone To Errors’

Google CEO Sundar Pichai has warned users worldwide to remain cautious while relying on artificial intelligence (AI), stressing that the rapidly evolving technology still makes errors and should not be trusted blindly. Speaking in a wide-ranging interview with the BBC, the Indian-origin tech leader said the public must learn to use AI thoughtfully and combine it with other reliable tools to form well-rounded judgments.

“AI models are prone to errors,” Pichai said, adding that people must use them “for what they’re good at” rather than treating them as absolute sources of truth. He explained that while AI tools can be highly creative and useful, particularly for writing or ideation, users must balance their dependence by consulting credible sources. “This is why people also use Google search,” he said, noting that the platform’s ecosystem remains grounded in factual and verified information.

Pichai also reflected on the ongoing surge in global investment into artificial intelligence, cautioning that the industry might be facing an “AI bubble.” Drawing a parallel with the early days of the internet, he said that while AI represents a profound technological revolution, a portion of the hype and optimism around it may not be sustainable. “No company is going to be immune, including us,” Pichai admitted. “There was a lot of excess investment during the internet boom, but the web still changed the world. I expect AI to follow a similar path.”

Also Read: Amazon and Flipkart Race to Rank Higher on ChatGPT and AI Search Platforms

According to Pichai, Google’s strength lies in its full-stack infrastructure — spanning chips, data, software, models, and platforms such as YouTube — that positions it to remain resilient if market volatility hits the AI sector. He suggested that owning this end-to-end ecosystem protects Google from external supply chain disruption and allows deeper control over innovation and research.

Beyond AI, Pichai also reaffirmed Google’s commitment to the United Kingdom, announcing a £5-billion plan to boost infrastructure and research over the next two years. “We are committed to investing in the UK in a pretty significant way,” he said, highlighting the country’s growing role in global AI development. His remarks come at a time when major technology firms are accelerating advancements in generative AI, even as experts and policymakers urge better regulation and transparency around its usage.

Also Read: Global Markets Chase AI Boom, India Sits It Out — And That May Be Its Smartest Bet Yet