IndiGo Operates 2,050 Flights, Processes Refunds and Plans Compensation Over ₹500 Crore

IndiGo, India's largest low-cost carrier, announced it expected to operate over 2,050 flights on December 13, 2025, marking the second consecutive day of stabilised operations following a week of significant disruptions. The airline highlighted consistent on-time performance and connectivity across all 138 operational destinations as per its revised schedule, scaled down in compliance with government directives.

In a statement, an IndiGo spokesperson emphasised the recovery: "Demonstrating continuous operational normalisation and stability consecutively for the last five days, IndiGo is set to operate over 2,050 flights today." On December 12, the carrier also ran over 2,050 flights with minimal cancellations—only two due to technical issues, with affected passengers promptly reaccommodated.

The disruptions stemmed from a combination of factors, including a recent penalty of nearly ₹59 crore imposed on the airline, which IndiGo plans to contest, as reported by PTI. The carrier has prioritised customer redressal, stating most refunds for cancelled flights have been processed, with the remaining ones to reflect shortly. IndiGo estimates compensation exceeding ₹500 crore for severely impacted passengers, to be disbursed starting January 2026.

Also Read: What the IndiGo Crisis Reveals About the Fragility of Indian Aviation

The airline shared daily operational data for the past week to underscore its rebound, noting improved metrics in flights operated, cancellations, and network coverage. Passengers affected by last-minute cancellations or prolonged stranding will be proactively contacted for additional compensation.

This normalisation comes amid heightened scrutiny of airline operations during peak travel seasons, with IndiGo reaffirming its commitment to efficient refunds and passenger support as it restores full capacity.

Also Read: What the IndiGo Crisis Reveals About the Fragility of Indian Aviation